Terms and Conditions
Once merchandise has been shipped it cannot be cancelled.
Your order is considered complete once the shipping company states that the package has been delivered. If a package is lost you are responsible for working with the shipping company and K Series Parts to locate the package. If you are unwilling to assist then you absolve K Series Parts of any responsibility for the package.
K Series Parts is not responsible for items that are lost or stolen upon delivery to the shipping address requested. Please be sure to verify that the shipping address requested is accurate and secure.
You are responsible for contacting K Series Parts and the shipping company within 48 hours of delivery for lost or damage claims.
K Series Parts does not refund or reship product for claims that are denied by the shipping company.
RETURN AND EXCHANGE POLICY
K Series Parts will accept most unused merchandise in brand new condition up to 30 days from purchase. Returns are not accepted without a valid Return Authorization Number (RMA).
Returns that arrive within 14 days of purchase are eligible for a refund or exchange/store credit. Returns that arrive 14 days after purchase and before 30 days are eligible for exchange/store credit only.
Shipping fees are non-refundable.
Additional shipping can be reduced from the refund if merchandise is sent to the incorrect address. We provide full instructions on where to send merchandise and this must be followed.
Refunds have a minimum 15% restocking fee. Exchanges/store credit may have a lesser restock fee.
If non-returnable merchandise is received we may refund minus a restocking fee instead of returning the merchandise back to you. This restocking fee is to allow us to sell the merchandise at fair market value based upon the condition that it was received.
If a restock fee is applied it may also limit your refund options as store credit only.
Due to the dangerous and stressful nature of racing and performance vehicles, no returns will be accepted on opened, installed, or otherwise used products. Failure to comply with the terms stated herein, as well as those stated on the RMA form, may result in delayed return processing and/or refusal of returned packages. Items that were shipped incorrectly, have been damaged in transit, or which require warranty repair or replacement are not covered by our Standard Return Policy and must be reviewed by a member of our customer service department.
Any merchandise that, in our opinion, has been installed, attempted to be installed, used, handled, packaged or shipped improperly.
Products that have sealed packaging that has been cut open.
Products that have a manufacturer or security seal that has been cut.
Products purchased in a kit/combo are only eligible for return if the ENTIRE KIT/COMBO is returned at the same time. Individual items inside a kit/combo cannot be returned separately.
Electronics (including Tuning Devices), Engine Internals, Transmission Internals, Gift cards and any other electronic documents are not eligible for return and sales on these items are considered final sale.
Open-Box, Clearance or Overstock merchandise: These items are sold at greatly-reduced prices, therefore all sales are considered final and no returns or refunds will be granted. The buyer assumes responsibility for any and all risks that may be associated with purchasing said items. While items have been tested for basic functionality, they may have superficial physical defects including (but not limited to) scratches, dings, or dents. Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve both K Series Parts and the manufacturer from any and all responsibility, unless otherwise required by law. Open-Box, Clearance and Overstocked items are not covered by any type of 30-day warranty or satisfaction guarantee.
Products indicated as being Special Order are not eligible for returns or exchanges. The buyer assumes responsibility that the items ordered will fit their needs.
Merchandise is only covered by the manufacturer warranty and K Series Parts will provide any and all assistance with claims.
RIGHT OF REFUSAL
K Series Parts has the right to refuse any return, exchange or warranty claim if, in our opinion, the merchandise was used, handled, packaged, or shipped improperly by the customer. If non-returnable merchandise is received it will be returned at your expense or destroyed.
On October 11, 2019 PayPal implemented a new policy regarding fees on refunded transactions that we can no longer absorb. PayPal’s new policy is as follows:
In line with industry practice and according to our updated policy the fees from the original transaction will not be returned on refunded transactions.
K Series Parts has no choice but to deduct the fees we paid to PayPal from any refund in the event of an order cancellation unless you decided on store credit/gift card which never expires.
If you attempt to dispute a purchase with us for any reason you may be subject to fees related to the dispute.
All content included on this site, such as text, graphics, logos, button icons and images, is our property or the property of our content suppliers and protected by United States and international copyright laws. All software used on this site is our property or the property of our service provider or its suppliers and protected by United States and international copyright laws.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.
COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead to the origin of the content. We reserve the right (but not the obligation) to remove or edit such content.
If you do post content or submit material, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting our site, you agree that the laws of the state of Colorado, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between us.
Any dispute relating in any way to your visit to our site or to products or services sold or distributed by us in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in Denver, Colorado, and you consent to exclusive jurisdiction and venue in such courts.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Gift Certificates will be canceled if credit card information is not correct or fraudulent payment is used.
Gift Certificates must be redeemed through the K Series Parts website, toward the purchase of eligible products. Purchases are deducted from the Gift Certificates balance. Any unused balance will be placed in the recipient's Gift Certificates account when redeemed. If an order exceeds the amount of the Gift Certificate, the balance must be paid with a credit card or other available payment method. To view Gift Certificates balance, visit your account on K Series Parts.
Gift Certificates are a final sale and cannot be returned or refunded.
The risk of loss and title for Gift Certificates pass to the purchaser upon our electronic transmission to the purchaser, recipient or delivery to the carrier, whichever is applicable. We are not responsible if a Gift Certificates is lost, stolen, destroyed or used without your permission.
K Series Parts AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CERTIFICATES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CERTIFICATE CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CERTIFICATE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Any dispute relating in any way to K Series Parts Gift Certificates in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Denver, Colorado, and you consent to exclusive jurisdiction and venue in such courts. K Series Parts Gift Certificates are issued by K Series Parts, a Colorado corporation. When you purchase, receive or redeem an K Series Parts Gift Certificate, you agree that the laws of the State of Colorado, without regard to principles of conflict of laws, will govern these Gift Certificate terms and conditions. K Series Parts reserves the right to change these terms and conditions from time to time in its discretion. All terms and conditions are applicable to the extent permitted by law.
K Series Parts
6810 Broadway Unit C
Denver, CO 80221