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Free Shipping Over $349.99

Free Shipping Over $349.99

Orders of $349.99 or more ship free within the continental U.S.
Shipping to Alaska and Hawaii is additional and not included.
We do not ship international at this time.

Shipping Policy

Shipping and Return Policy

RETURN AND EXCHANGE POLICY

K Series Parts accepts returns within 30 days of the purchase date for merchandise that is new, unused, complete, and returned in its original manufacturer packaging with all components, hardware, documentation, and accessories included.

Approved returns will be refunded to the original form of payment or issued as store credit, as determined by K Series Parts.

Original outbound shipping charges are non-refundable once an order has been shipped, even if merchandise is returned.

Customers are responsible for all costs associated with returning merchandise, including return shipping, unless the return is the result of an error by K Series Parts.

REFUSED OR UNDELIVERABLE SHIPMENTS

Refusing a shipment or requesting that a carrier return a shipment to sender does not cancel the order or waive any applicable shipping charges, carrier fees, vendor fees, or return policies.

Information, instructions, or actions provided by a carrier do not modify or override K Series Parts' return, shipping, or cancellation policies.

Any original outbound shipping charges, return shipping charges, carrier fees, vendor fees, restocking fees, or other costs incurred by K Series Parts as a result of a refused or undeliverable shipment will be deducted from the refund.

CUSTOMER ORDER ERRORS

Customers are responsible for verifying that the correct merchandise has been selected prior to completing checkout.

Any costs resulting from ordering incorrect merchandise, refusing delivery, shipments returned by the carrier, failure to accept delivery, failure to follow these return instructions, or any other customer-caused circumstance remain the responsibility of the customer unless the error was made by K Series Parts.

NON-RETURNABLE

Merchandise that has been installed or has had installation attempted is no longer eligible for return. Warranty claims are subject to the manufacturer's warranty and may be handled by K Series Parts or the manufacturer, depending on the manufacturer's requirements.

Any box with a cut security seal or merchandise that has been removed from sealed packaging.

Merchandise marked as Special Order or Built to Order

Products purchased in a kit/combo are only eligible for return if the ENTIRE KIT/COMBO is returned at the same time. Individual items inside a kit/combo cannot be returned separately.

Electronics (including Tuning Devices), Engine Internals, Transmission Internals, Turbo or Supercharger Kits, Turbochargers, Superchargers, Body Kits, Seibon Body Parts, Gift cards, and any other electronic documents.

Open-Box, Clearance or Overstock merchandise.

WARRANTY POLICY

Warranty claims are subject to the manufacturer's warranty terms and may be handled by K Series Parts or the manufacturer, depending on the manufacturer's requirements.

RIGHT OF REFUSAL

K Series Parts reserves the sole right to make the final determination regarding return eligibility, merchandise condition, application and enforcement of these policies, refund eligibility, store credit eligibility, and applicable fees.

Failure to meet these requirements may result in the return being refused or a reduced refund, as determined by K Series Parts.


REQUEST A RETURN OR EXCHANGE

Once you receive your merchandise, please email the following information to [email protected]:

  1. Order number
  2. The merchandise you wish to return
  3. The reason for return
  4. Pictures of your unopened, brand new product, and manufacturer box(s) - DO NOT break security seals if they are present

Returns sent without following these instructions may be delayed, refused, or subject to additional fees.


RECEIVED DAMAGED MERCHANDISE

If you receive damaged merchandise please email the following information to [email protected]:

  1. Order Number
  2. First and Last Name
  3. Picture showing the damage to the merchandise
  4. Picture showing any damage to the shipping box

RECEIVED INCORRECT MERCHANDISE

Although it isn't very common, mistakes do happen. It is possible that the picture on the website is different from the merchandise that you received. It doesn't mean that the merchandise is incorrect just some images that we use may be for reference only.

K Series Parts reserves the right to require photographs or the return of the merchandise before determining whether an error has occurred.

If K Series Parts determines that incorrect merchandise was shipped, we will provide a return shipping label at no cost. Once the merchandise has been received and verified, a replacement will be shipped.

If you feel you received incorrect merchandise, please email the following information to [email protected]:

  1. Order Number
  2. First and Last Name
  3. Picture showing incorrect merchandise
  4. Picture of the part number of the box the merchandise came in
  5. Reason why you believe that it is incorrect

CANCELLATION

Orders begin processing immediately after they are submitted. Because orders are processed outside customer service hours, cancellation requests may not be reviewed before an order enters processing. Orders that have entered processing, been released to the warehouse, or have shipped cannot be canceled or modified.

Merchandise listed as Special Order and Built to Order products are final sale not eligible for cancellation, returns, or exchanges.

Approved order cancellations are subject to a processing fee of up to 5%, as determined by K Series Parts.

If you are notified that merchandise is out of stock and would like to cancel, please email the following information to [email protected]:

  1. Order Number
  2. First and Last Name
  3. Merchandise you want to cancel
  4. Reason for cancellation