Free Shipping Over $299.99
Orders of $299.99 or more ship free within the continental U.S.
Shipping to Alaska and Hawaii is additional and not included.
We do not ship international at this time.
Shipping and Delivery
Free Shipping Over $299.99
Orders $299.99 and over qualify for free shipping to the continental United States.
How Long Does Free Shipping Take?
Free shipping orders are sent in the most economical way. Most items arrive in 7 business days but may take longer depending on your location, where the merchandise is shipped from, and/or if we need to transfer products between warehouses to send in a single shipment.
Alaska and Hawaii Shipping
Shipping to Alaska and Hawaii is additional. To get a shipping quote, add the items you would like to purchase to your basket and click on the "Get Quote" link.
When Will My Order Ship?
We ship every business day, Monday through Friday, except for holidays. In stock merchandise placed before 2PM MST is normally shipped out the same day. Out of stock orders are shipped as soon as the product becomes available.
If you purchase multiple items, there is a chance that shipping the order will be delayed if an item in your order is out of stock. We do combine shipments as often as possible in an effort to reduce the overall shipping cost.
Where Can My Order Ship?
We can ship to any physical address within the United States. We are not able to ship to PO Boxes.
Items stating they can't be shipped or sold to California due to CARB Compliance are subject to a minimum 5% processing fee deducted from your refund when the order is canceled.
Will My Order Ship Together?
If you order includes multiple items they may be shipped separately and at different times.
Will I Get A Tracking Number?
We will update your order status with either a tracking number or an approximate date of shipment within 1-2 business days of your purchase. You will be sent an email with this information and you can also check your order status anytime through the order status section of the website.
SHIPPING POLICY
Once merchandise has been shipped it cannot be cancelled. Once received you can put in a return request.
Your order is considered complete once the shipping company states that the package has been delivered. K Series Parts is not responsible for lost/stolen packages once the delivery status shows delivered. If your tracking information states that your package was delivered and you have NOT received it, you must contact us immediately within 48 hours. We will file a claim in attempts to retrieve your package however we do not guarantee any refunds or reshipments if your package is not found.
Please be sure to verify that the shipping address requested is accurate and secure.
You are responsible for contacting K Series Parts and the shipping company within 48 hours of delivery for lost or damage claims.
K Series Parts does not refund or reship product for claims that are denied by the shipping company.
CANCELLATION
Once you click on complete order merchandise cannot be cancelled or changed in any way unless out of stock. Our warehouses process orders quickly and ship orders outside of customer service hours.
Merchandise listed as Special Order and Built to Order products are final sale not eligible for cancellation, returns, or exchanges.
All order cancellations have a processing fee of up to 5%.