Shipping and Delivery

Free Shipping Over $349.99

Orders $349.99 and over qualify for free shipping to the continental United States.

How Long Does Free Shipping Take?

Free shipping orders are sent in the most economical way. Most free shipping orders arrive within seven business days but may take longer depending on your location, where the merchandise is shipped from, and/or if we need to transfer products between warehouses to send in a single shipment.

When Will My Order Ship?

In-stock merchandise placed before 2:00 PM MST is typically shipped the same business day. Shipping times are estimates and are not guaranteed.

Where Can My Order Ship?

We can ship to any physical address within the United States. We do not ship to PO Boxes. Orders submitted with a PO Box may be delayed, canceled, or require an alternate shipping address.

Multiple Item Orders

If one or more items are unavailable, K Series Parts may hold the order until all items are available or ship available items separately at its discretion. We combine shipments whenever practical to reduce shipping costs and the number of deliveries.

Will I Get A Tracking Number?

Tracking information or an estimated ship date is typically provided within one to two business days after your order is placed.

Some shipments may originate directly from the manufacturer or a third-party warehouse and may ship separately with their own tracking information or estimated ship dates.

Alaska and Hawaii Shipping

Shipping to Alaska and Hawaii is additional. To get a shipping quote, add the items you would like to purchase to your basket and click on the "Get Quote" link.

California Shipping Restrictions

Products identified as restricted due to California CARB regulations cannot be sold or shipped to California. Orders canceled for this reason are subject to a minimum 5% processing fee.

SHIPPING POLICY

Orders begin processing immediately after they are submitted. Orders that have entered processing or have shipped cannot be canceled or modified. Once merchandise has shipped, any request to return the merchandise is subject to the Return & Exchange Policy.

An order is considered delivered when the carrier marks the shipment as delivered. Claims for lost, stolen, or damaged shipments must be reported to both K Series Parts and the shipping carrier within 48 hours of the carrier's recorded delivery. Failure to report a claim within this timeframe may result in the claim being denied.

Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges, carrier fees, or delays resulting from an incorrect or incomplete address are the responsibility of the customer. Orders delayed due to an incorrect or incomplete shipping address may be subject to additional carrier transit time.

Shipping and transit times are estimates and are not guaranteed unless expressly stated by the selected shipping service.

Refunds for expedited shipping services are only available if the carrier accepts responsibility and issues a refund to K Series Parts.

SIGNATURE REQUIRED

K Series Parts may require a delivery signature on any shipment at its sole discretion. Customers are responsible for ensuring someone is available to accept delivery. Failure to accept delivery or comply with delivery requirements, including any required signature, does not cancel the order or waive any shipping charges, carrier fees, vendor fees, reshipping charges, or return policies.

CARRIER DELAYS

Once a shipment has been accepted by the carrier, delivery is the responsibility of the carrier. K Series Parts does not have access to tracking information beyond what is provided by the carrier. Customers seeking additional delivery information or delivery updates should contact the carrier directly.

K Series Parts cannot accelerate, reroute, or modify shipments once they are in the carrier's possession except where services are made available by the carrier.

Carrier delivery dates and transit times are estimates provided by the carrier and are not guaranteed unless expressly stated by the carrier.

CANCELLATION

Orders begin processing immediately after they are submitted. Because orders are processed outside customer service hours, cancellation requests may not be reviewed before an order enters processing. Orders that have entered processing, been released to the warehouse, or have shipped cannot be canceled or modified.

Merchandise listed as Special Order and Built to Order products are final sale not eligible for cancellation, returns, or exchanges.

Approved order cancellations are subject to a processing fee of up to 5%, as determined by K Series Parts.