Shipping and Return Policy

CANCELLATION

If you need to cancel an order or merchandise off an order, please email the following information to [email protected]:

1. Order Number
2. First and Last Name
3. Merchandise you want to cancel
4. Reason for cancellation

Special Order and Built to Order products are final sale not eligible for cancellation once ordered.

All order cancelations are subject to a 3% processing fee.

Items stating they can't be shipped or sold to California due to CARB Compliance are subject to a minimum 5% processing fee deducted from your refund when the order is canceled.

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RETURN AND EXCHANGE POLICY

K Series Parts will accept most unused merchandise in brand new condition up to 30 days from purchase. Returns are not accepted without a valid Return Authorization Number (RMA). Items purchased during additional markdown sales may not be eligible for return.

Shipping fees are non-refundable.

Additional shipping can be reduced from the refund if merchandise is sent to the incorrect address. We provide full instructions on where to send merchandise and this must be followed.

Returns have a minimum 20% restocking fee.

If non-returnable merchandise is received we may refund minus a larger restocking fee instead of returning the merchandise back to you. This restocking fee is to allow us to sell the merchandise at fair market value based upon the condition that it was received.

Due to the dangerous and stressful nature of racing and performance vehicles, no returns will be accepted on opened, installed, or otherwise used products. Failure to comply with the terms stated herein, as well as those stated on the RMA form, may result in delayed return processing and/or refusal of returned packages. Items that were shipped incorrectly, have been damaged in transit, or which require warranty repair or replacement are not covered by our Standard Return Policy and must be reviewed by a member of our customer service department.

NON-RETURNABLE

Any merchandise that, in our opinion, has been installed, attempted to be installed, used, handled, packaged or shipped improperly.

Products that have sealed packaging that has been cut open.

Products that have a manufacturer or security seal that has been cut.

Special Order or Built to Order Items

Products purchased in a kit/combo are only eligible for return if the ENTIRE KIT/COMBO is returned at the same time. Individual items inside a kit/combo cannot be returned separately.

Electronics (including Tuning Devices), Engine Internals, Transmission Internals, Turbo or Supercharger Kits, Turbochargers, Superchargers, Gift cards, and any other electronic documents are not eligible for return and sales on these items are considered final sale.

Open-Box, Clearance or Overstock merchandise: These items are sold at greatly-reduced prices, therefore all sales are considered final and no returns or refunds will be granted. The buyer assumes responsibility for any and all risks that may be associated with purchasing said items. While items have been tested for basic functionality, they may have superficial physical defects including (but not limited to) scratches, dings, or dents. Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve both K Series Parts and the manufacturer from any and all responsibility, unless otherwise required by law. Open-Box, Clearance and Overstocked items are not covered by any type of 30-day warranty or satisfaction guarantee.

Products indicated as being Special Order are not eligible for returns or exchanges. The buyer assumes responsibility that the items ordered will fit their needs.

WARRANTY POLICY

Merchandise is only covered by the manufacturer warranty and K Series Parts will provide any and all assistance with claims.

RIGHT OF REFUSAL

K Series Parts has the right to refuse any return, exchange or warranty claim if, in our opinion, the merchandise was used, handled, packaged, or shipped improperly by the customer. If non-returnable merchandise is received it will be returned at your expense or destroyed.