Returns and Exchanges
Received Damaged Merchandise
If you receive damaged merchandise you need to take pictures of the product and the boxes that it came in. You then need to email those to email@example.com along with your name and order number. The more information that you provide the better.
We will follow up with you when get the first email and then as we get additional updates from the shipping carrier.
Received Incorrect Merchandise
Although it isn't very common, mistakes do happen. It is possible that the picture on the website is different from the merchandise that you received. It doesn't mean that the merchandise is incorrect just some images that we use may be for reference only.
If you the item that you received is incorrect, please email firstname.lastname@example.org several pictures showing the merchandise and the part number on the packaging.
If you did receive the wrong merchandise then we will provide you with a call tag to send it back to us free of charge. Once we receive the merchandise and confirm that the merchandise that you received is what was returned we will ship you out a replacement.
We will accept any unused merchandise in brand new condition for a refund minus 10% or $8.50, whichever is greater, within 7 days of delivery.
Merchandise that has been installed, attempted to be installed, any sealed packaging that has been opened, any tags removed, sent back without being double boxed, marked as final sale, marked as special order, marked as open box, fluids, exhaust silencers, gift cards, Hondata K-Pro, reflash, Flashpro, KTuner, electronics, hoods, fenders, trunks, hatches, seats, seat rails, seat bases, engine internals, turbos, and wheels.
If non-returnable merchandise is received it will be returned at your expense. If you do not want to pay the return shipping then the merchandise will be destroyed.
Request a Return
Contact us through email or chat with your order number and we will be more than happy to issue you an RMA with instructions on how to return your merchandise. You may be asked for additional information or to send pictures to ensure that the merchandise meets our policy.