Shipping and Return Policy

RETURN AND EXCHANGE POLICY

K Series Parts accepts returns within 30 days of the purchase date for merchandise that is new, unused, complete, and returned in its original manufacturer packaging with all components, hardware, documentation, and accessories included, subject to the conditions, exclusions, and limitations below.

Approved returns will be refunded to the original form of payment or issued as store credit, as determined by K Series Parts. Meeting the merchandise condition requirements does not, by itself, create return eligibility. All returns remain subject to the conditions, exclusions, and limitations set forth in this policy.

Original outbound shipping charges are non-refundable once an order has been shipped, even if merchandise is returned.

Customers are responsible for all costs associated with returning merchandise, including return shipping, unless the return is the result of an error by K Series Parts.

REFUSED OR UNDELIVERABLE SHIPMENTS

Refusing a shipment or requesting that a carrier return a shipment to sender does not cancel the order or waive any applicable shipping charges, carrier fees, vendor fees, or return policies.

Information, instructions, or actions provided by a carrier do not modify or override K Series Parts' return, shipping, or cancellation policies.

Any original outbound shipping charges, return shipping charges, carrier fees, vendor fees, restocking fees, or other costs incurred by K Series Parts as a result of a refused or undeliverable shipment will be deducted from the refund.

CARRIER CLAIM REPLACEMENTS

Merchandise provided as a replacement for a shipment reported as lost, damaged, or otherwise resolved through a shipping carrier claim is issued solely to resolve that claim. Replacement merchandise is not a new retail purchase and is final. It is not eligible for return, exchange, or refund except where K Series Parts shipped incorrect merchandise or the replacement qualifies for a verified manufacturer warranty claim.

CUSTOMER ORDER ERRORS

Customers are responsible for verifying that the correct merchandise has been selected prior to completing checkout.

Customers who order incorrect merchandise remain responsible for all costs associated with that error. A customer ordering error does not create return eligibility where none otherwise exists.

Merchandise provided as a replacement through a carrier claim or other exception remains subject to the terms governing that replacement rather than the standard return policy.

NON-RETURNABLE

Merchandise that has been installed or has had installation attempted is no longer eligible for return. Warranty claims are subject to the manufacturer's warranty and may be handled by K Series Parts or the manufacturer, depending on the manufacturer's requirements.

Any box with a cut security seal or merchandise that has been removed from sealed packaging.

Merchandise marked as Special Order or Built to Order

Products purchased in a kit/combo are only eligible for return if the ENTIRE KIT/COMBO is returned at the same time. Individual items inside a kit/combo cannot be returned separately.

Electronics (including Tuning Devices), Engine Internals, Transmission Internals, Turbo or Supercharger Kits, Turbochargers, Superchargers, Body Kits, Seibon Body Parts, Gift cards, and any other electronic documents.

Open-Box, Clearance or Overstock merchandise.

WARRANTY POLICY

Warranty claims are subject to the manufacturer's warranty terms and may be handled by K Series Parts or the manufacturer, depending on the manufacturer's requirements.

RIGHT OF REFUSAL

K Series Parts reserves the right to deny, condition, or limit any return request that falls outside the scope of a standard retail transaction, including but not limited to replacement shipments, carrier claims, shipping disputes, and other exceptions granted by K Series Parts.

CANCELLATION

Orders begin processing immediately after they are submitted. Because orders are processed outside customer service hours, cancellation requests may not be reviewed before an order enters processing. Orders that have entered processing, been released to the warehouse, or have shipped cannot be canceled or modified.

Merchandise listed as Special Order and Built to Order products are final sale not eligible for cancellation, returns, or exchanges.

Approved order cancellations are subject to a processing fee of up to 5%, as determined by K Series Parts.